The Technology You Need for a Smooth Telemedicine Visit

Most telemedicine hiccups come down to a handful of avoidable setup issues. Here’s what to check before your visit starts.

A Device With Camera and Microphone

A smartphone, tablet, or laptop with a working camera and microphone covers most telemedicine visits — no special equipment required.

A Stable Internet Connection

A reliable Wi-Fi or cellular connection makes the difference between a smooth conversation and a choppy, frustrating one.

A Quiet, Private, Well-Lit Space

A little setup goes a long way — good lighting and a quiet room help your provider see and hear you clearly, and help you speak freely.

Logging In a Few Minutes Early

Joining a few minutes ahead of your scheduled time gives you room to troubleshoot any last-minute tech issues before the visit officially starts.