Medical & Emergency Disclaimer

01Emergencies

• Mental health crisis: call or text 988 for the Suicide & Crisis Lifeline, available 24/7.
• Possible poisoning or overdose: call Poison Control at 1-800-222-1222.

Luckycharm Primary Care does not provide emergency services. Messages, forms, emails, and texts sent after hours are answered the next business day, so never use them for urgent needs.

02General information only

Health articles, service pages, FAQs, videos, social media posts, and calculators on our website are for general education. They may not apply to your situation, and medical knowledge changes over time. Always talk with your clinician before starting, stopping, or changing any treatment, medication, diet, or exercise plan.

03No doctor-patient relationship

A doctor-patient relationship with Luckycharm begins only after you are seen as a patient, in person or by telemedicine. It is not created by:

• Reading our website, articles, or social media.
• Submitting a contact, enrollment, or sign-up form.
• Sending an email, text, or social media message.
• Using any chatbot or automated tool on our website.

04Chat and automated tools

If our website offers a chat assistant, it answers general questions about our practice and common health topics. It cannot examine you, diagnose you, or prescribe treatment, and it may make mistakes. Do not enter personal health details. For questions about your own care, use the Patient Portal or call 903.488.CARE.

05Treatments and results

Our service pages describe treatments such as medical weight management, GLP-1 medications, osteopathic manipulative treatment, Empower RF, and APEX RF. These treatments are not right for everyone. Eligibility depends on an evaluation by our physician, and results vary from person to person. Any examples or patient stories we share are individual experiences, not a promise of your result.

Medications have risks and side effects. Your physician will review them with you before you start.

06Outside links

We sometimes link to other websites, such as government health agencies or professional groups. We do not control their content and are not responsible for it.